About us

Hello and welcome!

At Homebase, we want you to feel at home with us. From our home in the Ruhr area, we work as passionate hosts to give you a nice break. Our motto in guest communication is: "As little as possible, as much as necessary." After all, you're on vacation.

If something is missing or something is defective, our employees and co-hosts will be happy to help on site. So that we can continue to improve, we rely on your criticism and look forward to every suggestion for improvement.

If you are satisfied, so are we!

Your Homebase team

Information

Terms of payment

Upon receipt of the booking confirmation, the guest has to make a payment of 100%. (See invoice for amount, payment term and account details). If this payment is not received by the due date, the landlord reserves the right to cancel the booking.

CANCELLATION POLICY

Bookings canceled at least 14 days before the start of the stay will be canceled in full. Bookings canceled at least 7 days before the start of the stay will be increased by 50%. Cancellation within 2 days before arrival will be charged 100%.

Rules

  • This is a non-smoking home. If you do smoke we ask that you do so outside and that you properly put out and dispose of the cigarette outside in the dedicated ashtray
  • No shoes or pets in the apartement
  • Leave your ski or snowboard shoes/boots in the ski-cellar
  • Please respect a courtesy quiet hour at 10 pm for our neighbors
  • No Partys  
  • Only guests who are on the original booking are allowed stay overnight
  • Providing contact details for the proper payment of the visitor's tax and registration in accordance with the Federal Registration Act